Learner profiles :
Thinker Communicator Open minded “The single biggest problem in communication is the illusion that it has taken place.” ― George Bernard Shaw, Leadership Skills for Managers
Concepts of communication
Noise - internal, external, cultural, semantics Environment - physical, online, situation, context, timing, location Barriers - language, psychological, physiological, physical, systemic, attitudinal Coding and decoding - dependent on environment, barriers, Symbols - punctuation, visual, body, language, Form - verbal, written, formal, informal, Transmission - the action of passing a message from one person to another, usually in the form of media. reception, clarity, Feedback - a reaction or response to a particular process or activity, critical, analytical, subjective, objective Transaction - an action or activity involving two parties or things that reciprocally affect or influence each other - positive, negative, fruitful, Message - an underlying theme or idea, a communication in writing, in speech, or by signals. clear, mixed, ambiguous Irreversible - any communication which cannot be retrieved- consequences, indirect, Complexity - complicated or hard to understand Characteristics of good communicators:
Communication skills :Written
The basic tool for the manipulation of reality is the manipulation of words. If you can control the meaning of words, you can control the people who must use the words. Philip K. Dick Correct grammar, spelling and punctuation Clear purpose Clear Audience Application of text types Concise
Verbal “We speak not only to tell other people what we think, but to tell ourselves what we think. Speech is a part of thought.” ― Oliver Sacks, Seeing Voices
Listening Affective listening skills
Conversation skills Appropriate reinforcement Speaking in turn Conversation maintenance Non confrontational tone The use of questioning to
Presentation Skills
Being an Audience
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“Write to be understood, speak to be heard, read to grow.” ― Lawrence Clark Powell Teaching Communication Communication Professor Communication fundamentals Teaching basic communication skills Teaching conversation skills to teens Activities for teens on developing communication skills Teaching ideas for conversation skills The Harkness Table Method The Lesson of Every Conversation: Encouraging Teens to Have Meaningful Interactions How to develop deep student discussions Fun alternatives to Think, pair share Vocational Information Center - Communication skills Further reading Importance of communication skills for teenagers Beyond texting ; Face to face communication for teens The 7 Characteristics of effective communication “it’s important to make sure that we’re talking with each other in a way that heals, not in a way that wounds.” ― Barack Obama identifies and paraphrases key points of a speaker’s arguments discusses their own and others’ listening behaviours evaluates strategies used by the speaker to elicit emotional responses identifies any shifts in direction, line of argument or purpose made by the speaker adopts and re-uses complex abstractions heard in texts identifies how speakers’ language can be inclusive or alienating (a speaker using language which is only readily understood by certain user groups such as teenagers or people involved in particular pastimes) |